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#Best free customer management software how to
#Best free customer management software android

If it’s too much, then a free product won’t save you much money. These considerations can make selecting a free knowledge management tool a little easier:Ĭheck how much you need to spend on other aspects such as training and support.

#Best free customer management software how to

How to choose the right free knowledge management software for your business Ticketing dashboard in Zoho Desk ( Source)

#Best free customer management software android

The tool has mobile apps for iOS and Android devices. You can add specific keywords to filter social media posts and messages and have them converted into tickets automatically. It helps you convert Facebook or Twitter posts into tickets that can be easily tracked and responded to from the tool. Zoho Desk is a cloud-based knowledge management suite that offers ticket management features, self-service capabilities for customers, and agent productivity tools.

Paid plans: Start at $14 per user, per month (billed annually) and include a help center, public knowledge base, multi-language help desk, and product-based ticket management.

Free plan: Supports three users and includes help center, customer management, and multi-language helpdesk.